Privacy policy


This Privacy Policy sets out how Planet Earth Healthcare Inc. in the operation of collects, stores, shares and uses information about viewers and users of our website, which is located at (“Website”).

This Privacy Policy, together with the Terms and Conditions posted on our Website, set forth the general rules and policies governing your use of our Website.

We do not sell the information you have entrusted to us.

It is's policy to respect your privacy regarding information we may collect while operating our website. This Privacy Policy applies to hereinafter, "us", "we", or, through the Website. We have adopted this privacy policy ("Privacy Policy") to explain what information may be collected on our Website, how we use this information, and under what circumstances we disclose the information to third parties.

By using this website, you consent to the use of your Personal Information as set out in this Privacy Policy. 

Non-Personal Information: Is information that is not identifiable to a certain individual (except where indicated herein). Non-personal information is, for example, an IP address, the type of browser used, the operating system used, the domain used to access our website, aggregate demographic statistics, number of visitors, what pages visited and the amount of time spent on the website or specific pages.

Personal Information: What Personal Information does collect and maintain, and how do we use it? We collect and retain certain information in order for you to complete your purchase and to enhance and improve your shopping experience on our website. As an example, we collect information about an identifiable individual such as name, address, telephone number, billing information, and some additional optional information such as date of birth. You have the right to request access to your Personal Information we hold in order to verify the Personal Information we have collected in respect to you and to have a general account of our uses of that information. Upon receipt of your written request, we will provide you with a copy of your Personal Information in accordance with applicable law, corporate retention policy and lawful timing, subject to information which we are permitted or required to withhold. We take steps to try to keep your Personal Information accurate and up-to-date. You have a responsibility to ensure that your information is kept up to date, including using the features of the Website to update, correct, delete or add to your Personal Information as appropriate.

It is our priority to protect your privacy. We collect personal information about you in order to perform operational functions such as filling your orders, personalizing and enhancing your shopping experience, providing information about promotions, and preventing fraud. Following is more information about our Privacy Policy and examples of the types of information gathered by

General Communications: When you contact us by telephone, text, e-mail, chat, social media, entering a contest, answering a survey, providing a website review or private message, we may collect that information in order to respond to you in relation to your communication.

Marketing Communications: If you opt-in to receive marketing communications from such as email, SMS, social media and other means we will include you in our marketing activities, including keeping you up to date about existing or new products and/or services. At any time, you may withdraw your consent to receive these marketing materials. Opt-out instructions are included in each communication. You may also contact customer service at

Transactional Notifications: We may provide notifications for certain activities relating to your use of our Services. This may happen despite your chosen e-mail preferences regarding communications. For example, we may send you information about the status of your order, or updates about our Terms and Conditions or Privacy Policy.

IP Address: When you visit our website, your IP address is supplied by your web browser. This information is recorded as well as your registration information.  This information is collected in our databases and can help with operations, for example, to help prevent fraud. Technically, it is possible to block your IP address, but functionality on our website or the websites of others may be limited. If you want to block your IP address, we recommend you contact a third party for a private browser or a privacy browser extension.

Registration: To make a purchase at, you must register for an account and provide certain Personal Information.

Purchasing: When you make a purchase through our website certain information is collected, such as your name, your address, your phone number, your e-mail address, your billing address, IP address, your password, your personal preferences, and your payment and/or credit card information (see “Tokenization”).

Service Providers: We contract with other companies to provide certain services, such as shipping, web hosting, payment processing, product reviews, rewards programs, trusted e-commerce and other functions. Specifically, we also contract with a mail marketing company platform to assist us to send out information such as promotional offers and health industry content. We have in place contracts and other organizational safeguards with these service providers to ensure the appropriate level of protection of your Personal Information.

Mobile Location: If we ask, and you grant us access to your mobile location data, which is your mobile device location, we may use that location to better provide our products and services to you.

Statistics: may collect statistics about the behaviour of visitors to its website. may display this information publicly or provide it to others. However, does not disclose your personally-identifying information.


Ads appearing on our website may be delivered to users by or by third-party advertising partners, who may set cookies (see ”Cookies”). These cookies allow the ad server to recognize your computer each time they send you an online advertisement to compile information about you or others who use your computer. This information allows ad networks to, among other things, deliver targeted advertisements that they believe will be of most interest to you. This Privacy Policy covers the use of cookies by To be clear, this Policy does not cover the use of cookies by any third-party advertisers. For the privacy practices of third-party web advertisers, we advise consulting the privacy policy for the relevant third-party web advertiser(s).


To enrich and perfect your online experience, uses "Cookies", similar technologies and services provided by other websites to display personalized content, and appropriate advertising and store your preferences on your computer. A cookie is a string of information that a website stores on a visitor's computer, and that the visitor's browser provides to the website each time the visitor returns. uses cookies to help the website identify and track visitors, their usage of, and their website access preferences. visitors who do not wish to have cookies placed on their computers should set their browsers to refuse cookies before using's websites, with the drawback that certain features of's websites may not function properly without the aid of cookies. This includes and is not limited to the Reward and Loyalty features on the website. By continuing to navigate our website without changing your cookie settings, you hereby acknowledge and agree to's use of cookies. The Privacy Policy applies to cookies placed on your computer by us, but does not cover the use of cookies by any third-party web advertisers. For the privacy practices of such third-party web advertisers, we advise consulting the applicable privacy policy for the relevant third party.

Fraud prevention: We use a third-party application to assist us with fraud prevention. Certain information about your order and location is provided to them to assess fraud risk.

In most cases, the information we collect from you is provided directly from you when you interact with the website, or when you make a purchase. The following is additional information about our Privacy Policy and the handling of Personal Information.

Payment Processors

When using credit cards, we use the Merchant Services of Shopify Payments. Credit card information is considered very sensitive, so we do not save or store your actual credit card number. Tokenization is a PCI-approved method of protecting payment card industry data. What does PCI stand for? While the long form of PCI is PCI DSS, it is generally referred to by the credit card industry as PCI. It stands for Payment Card Industry Data Security Standard. We use tokenization where sensitive data, such as a credit card number, is exchanged for a token. Tokens are not decipherable. Although tokens retain some elements of the original credit card number, such as the number of characters, there is no mathematical relationship between the token and the original number provided.

Google Pay is a merchant service that is separate from When you utilize Google Pay on our site, Google Pay does not share your credit card information with us.

PayPal is a merchant service that is separate from When you utilize PayPal on our site, PayPal does not share your credit card information with us.

Links To External Sites

Our Service may contain links to external sites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy and Terms and Conditions of every site you visit.

We have no control over, and assume no responsibility for, the content, privacy policies or practices of any third-party sites, products or services.

Compliance With Law and Policies

It may become necessary to disclose your personal and/or aggregated user information to respond to subpoenas and/or court orders. We also may receive requests from law enforcement officials or government investigations to comply with our legal obligations and protect our legal rights and those of others.

We may also disclose your personal information to enforce our Terms and Conditions or other policies and agreements. This may become necessary to resolve disputes and to protect ourselves and others (for example, to reduce the risk of fraudulent activity or the use of our Site for illegal purposes). may disclose potentially personally-identifying and personally-identifying information when believes in good faith that disclosure is reasonably necessary to protect the property or rights of, third parties or the public at large.


We have no plans to, but at some time in the future, we may decide to sell to or merge our business with another. A transaction such as this may involve disclosing personal and other information to a prospective or actual buyer or a partner in a merger. In either of the above cases, we would seek a confidentiality agreement and appropriate protection of your information.


The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.

Opting Out

You may unsubscribe at any time from our promotional e-mail programs by clicking “unsubscribe” included in our communication with you. You may also send a request to unsubscribe to


We will keep your Personal Information for as long as it remains necessary for the identified purpose or as permitted or required by law, which may extend beyond the termination of our relationship with you. We may retain certain data as necessary to prevent fraud or future abuse, or for legitimate business purposes, such as analysis of aggregated, non-personally identifiable data, account recovery, or if permitted or required by law.

Privacy Policy Changes may make amendments to its Privacy Policy from time to time, and at's sole discretion. We reserve the right to change our Privacy Policy from time to time. encourages visitors to frequently check this page for any changes to its Privacy Policy. Your continued use of this site after any change in this Privacy Policy will constitute your acceptance of such change.

We welcome your inquiries. If you have any questions or comments about our Privacy Policy, please contact us at:

Mailing Address: 8086 130 Street, Unit 3, Surrey, BC V3W 8J9, Canada

Toll-Free Phone Number: 1-833-897-6905