FAQ

• How can I join the HaloHealthcare.com Rewards Program?+

  Simply visit our Rewards page and click "Join Now" to create an account with us. Once you've registered, you'll need to log in with your email address and password to start earning points and collecting rewards.

• When do my points expire?+

  Points expire after 12 months of inactivity.

• When can I start redeeming my points?+

  As soon as you have reached 325 points, you can start redeeming. Please note that minimum purchases are required.

• How can I earn points?+

  You can earn points by joining our rewards program, making purchases, following us on social media, and leaving product reviews on our site. Visit our Rewards page for more fun ways to rack up bonus points!

• Can I earn points by leaving product reviews?+

  Yes you can! Please note that to get rewarded with points, you must be a Verified Buyer and also leave your reviews directly through one of our post-purchase review request emails.

• Where can I see how many points I have?+

  To check your current points balance, log in to your account and view our Rewards page. You will be able to see how many points you have as well as your current tier status.

• How do I redeem my points for savings?+

  Once you've filled up your cart, visit our Rewards page to see which redemption options are available to you. If you have enough points and have met the minimum purchase amount required, you will see an option to redeem your hard-earned points for a discount.
  
  To get your discount code, click "Redeem" and copy & paste your unique code at checkout.
  
  Important note: Once you click "Redeem", the points will be automatically taken out of your points balance and you will receive a one-time use unique coupon code. Please note that there is no way to reverse this process and return the points to your balance.
  
  If you're not ready to make a purchase right away and want to use your code later, you can always access it in your Rewards History. Please note, you must be logged in to view your available rewards.

• I can't access the Rewards page or see my points. What's going on?+

  If you have any extensions like ad or pop-up blockers enabled, this may prevent the rewards page and your points information from being loaded. Please try to use supported browsers like Chrome, Firefox, Edge, or Safari to access your account. If you have extensions on those browsers, be sure to disable those as well.